Expert Guidance
Common questions about our showroom, services, and approach. Get the answers you need to understand how we work.
We are Iron & Water Co.—Long Island's pre-eminent showroom for architectural door and decorative hardware, decorative plumbing, and lighting. We are located on the Miracle Mile in Manhasset, making us easily accessible from anywhere in the Tri-State area.
We're not a speed shop, and we're not appointment-only. We're built for people who value comfort and authority in the same room. In practice, that means:
No. We are structured so clients can walk in and be taken care of without needing to schedule in advance. For complex or multi-phase projects, we are always happy to plan dedicated time—but it's never a requirement to be helped.
We work primarily with members of the trade—designers, architects, and contractors—but we intentionally remain accessible to homeowners. We are open seven days a week to provide flexibility for homeowners while continuing to support the trade with a showroom that respects real project timelines.
We bring product authority and a steady hand—but we never override your vision. Our role is to bring clarity to the process so decisions feel confident, informed, and grounded in reality. We guide the process by:
Curated means we are intentional about what we present—and just as intentional about what we don't. Our selections are based on:
We also feature products that are not commonly seen in our market, allowing us to present design-forward options without chasing trends or volume.
No. We are not a commodity showroom. If the priority is the lowest possible price or the fastest possible transaction, we may not be the right fit—and we believe it's important to be transparent about that from the start.
We are built to support specification and execution—not just selection. We assist the trade by:
This approach reduces rework, delays, and unnecessary stress downstream.
We bring over 70 years of combined experience assisting homeowners and the trade—guiding selections, protecting specifications, and solving challenges before they become problems.
We do everything we can to prevent issues before they occur. But construction—like life—doesn't always move in straight lines. When challenges arise:
Solving the problem is the priority.
It means we treat people like guests, not transactions. Hospitality, to us, includes:
Yes—the showroom itself smells good, too. The details matter.
Being in Iron & Water Co. feels comfortable, confident, and considered. Our goal is for clients to feel at ease, informed, and respected—without pressure, posturing, or intimidation.
We are located on the Miracle Mile in Manhasset, Long Island, and are easily accessible from Nassau County, Queens, Suffolk County, New York City, Westchester, and New Jersey.
We are open seven days a week to support both trade professionals and homeowners with real-world schedules.
If available, bring inspiration images, plans, elevations, finish samples, or notes about what you're trying to accomplish. If you don't have any of that yet, that's perfectly fine. We'll begin with questions and build from there.